Credit Card Compare

Complaints

How to make a complaint about Credit Card Compare and how we handle it.

If you are unhappy with the service on Credit Card Compare, tell us. We review every complaint and change the site where we got something wrong, so the same problem doesn't happen to someone else.

You can contact us by email or letter.

  • Email: [email protected]
  • Post: Boyd Creative Singapore Pte Ltd, 100 Tras Street #16-01, 100 AM, Singapore 079027

We will reply within one business day and try to resolve the complaint. If you are not happy with our reply, we will look at it again and tell you the outcome within 14 business days.

Complaints about a bank or a card

We don't issue cards, so we can't resolve a problem with your card account. Contact the bank first. If the bank does not resolve it, you can take it to the Financial Industry Disputes Resolution Centre (FIDReC).